Assets

 

Communicating with your donors is an important component of your development initiatives. We’ve created a few pieces of content for your organization to use when sharing NetGiver. Please feel free to use the assets in our resource drive to help share with your community the importance of NO-FEE donations.


Video

 

Please check out the videos below to learn more about NetGiver

NetGiver Enrollment Process

Add a donation widget to your website


FAQ

 
  • NetGiver is 100% free to nonprofits and donors.

    Nonprofits currently lose upwards of 7% of every donation made through online giving platforms. It used to be we wrote checks when we made charitable donations. When you wrote a check for $100, the charity received the full $100. But with the ease and proliferation of credit and debit cards, we’ve passed along an unintended fee to the charities to whom we give.

    NetGiver is made available to nonprofits and donors by credit unions, who themselves are founded on the principles of "people helping people". Participating credit unions believe that nonprofits deserve 100% donations, so a $100 gift can make a $100 impact.

    NetGiver does not make any money from donations given to charities.

  • $0.00

    NetGiver is provided to donors and nonprofits by credit unions.

    Zero Means Zero. The credit union movement supports the community, and supports your organizations.

    Because of this support, NetGiver will never charge your organizations for donations made through NetGiver.

  • If your organization is a 501(c)(3) charitable organization, you’re able to receive no-fee donations with NetGiver!

  • The safe and simple enrollment process takes under 5 minutes.

    Your organization will only have to do this once to receive 100% donations from any donor on NetGiver!

    Please watch the video above if you have questions about the process.

    Items you will need:

    • EIN Number (this number can be found on your 990 or other official forms)

    • Mission statement

    • Banking information including:

      • Account number

      • Routing number

  • Every month your organization will be provided with a .csv file of donation. It is the responsibility of the nonprofit to send receipts to donors inline with your normal practice.

    Your organization's dashboard will hold a record of all donations as well as the monthly .csv files for download.

    Information provided in the file includes:

    • Donor First & Last Name

    • Donor Email Address

    • Donation Date

    • Donation Amount

  • Yes. Donations are sent using the ACH system - just like bill pay. All transactions involved in the processing of donations are protected by the highest level of security.

    NetGiver does not have access to your online banking credentials and does not store any of your account data on our mobile apps, website, or servers. Our platform is secure and compliant with all financial industry standards of security.

  • You’ll need to add the account to NetGiver again. This is likely to happen for 4 reasons:

    • You updated your online banking password (if connected using "instant" method

    • The bank sent us a notification that they couldn’t find an account with the information you provided

    • The account has become invalid for electronic/ACH transactions.

    • The account’s transaction limit has been exceeded

    We suggest connecting your account using the "Manual" connection method to avoid future issues with the connection.